Privacy Policy

1. Introduction

Shenzhen Ziqi Technology Co., Ltd. ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.ziqiplasma.com (the "Site").

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the practices described in this policy. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and other information you voluntarily provide through our contact forms or inquiry submissions.
• Usage Data: Information about how you access and use our Site, including your IP address, browser type, operating system, referral source, pages visited, and time spent on pages.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. See our Cookies Policy for more details.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process and fulfill your requests for quotes, product information, or services
• To improve our website, products, and services
• To communicate with you about updates, promotions, or important notices (with your consent where required)
• To comply with legal obligations and protect our rights

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context in which we collect it. We generally process your personal data based on:

• Consent: When you have given us explicit permission to process your data for a specific purpose.
• Contract: When processing is necessary for the performance of a contract with you.
• Legitimate Interests: When processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights.
• Legal Obligation: When we are required to comply with applicable laws and regulations.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, conducting business, or providing services to you (e.g., hosting providers, analytics services).
• Legal Compliance: We may disclose your information when required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data transmission, access controls, and regular security assessments.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

8. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: Request that we limit the processing of your personal data.
• Right to Data Portability: Request transfer of your personal data to another controller.
• Right to Object: Object to the processing of your personal data based on legitimate interests.
• Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. International Data Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence, including China. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

10. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Company: Shenzhen Ziqi Technology Co., Ltd.
• Email: jason@ziqiplasma.com
• Phone: +86 0769 3880 8118
• Address: Bao'an District, Shenzhen, China